PRIVACY POLICY

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Personal data you provide:

Name, email, shipping & billing addresses, phone number, payment information (processed by our payment provider), account credentials, order history, and customer service communications.

Transactional data: purchase details, returns, and preferences.

Automatically collected data: device, browser, IP address, geolocation (approximate), and site usage via cookies and similar technologies.

Marketing data: newsletter subscriptions, marketing preferences, and interactions.

 

How we use your information:

To process orders, deliver products, and manage returns.

To communicate order status, respond to inquiries, and provide customer support.

To send marketing and promotional communications (where permitted) and personalize your experience.

To improve our website, products, and services and for fraud prevention, analytics, and legal compliance.

 

Legal basis for processing (EU/UK):

Contract performance (order fulfillment).

Legitimate interests (security, fraud prevention, product improvement).

Consent (marketing communications where required).

Legal obligation (tax and accounting).

 

Sharing your information:

Service providers: payment processors, shipping carriers, fulfillment centers, email & marketing platforms, analytics providers.

Third parties when required by law or to protect rights.

Business transfers: in case of merger, acquisition, or asset sale.

We do not sell personal information for monetary consideration. (If you do, state otherwise and comply with applicable laws.)

 

Data retention

We retain personal data as long as necessary to fulfill the purposes described, to comply with legal obligations, and to resolve disputes.

 

Your rights

Access, correct, delete, or port your personal data (subject to exceptions).

Object to or restrict processing, and withdraw consent where applicable.

Opt-out of marketing communications at any time via unsubscribe links or hello@abatumm.com.

 

Security

We implement reasonable administrative and technical safeguards. However, no transmission over the internet is completely secure.

 

Children

Our services are not for children under 16 (or replace with your age threshold). We do not knowingly collect data from children.

 

International transfers

If data is transferred outside your jurisdiction, we use appropriate safeguards such as standard contractual clauses.

 

Contact & complaints

For questions or to exercise rights: hello@abatumm.com, ABATUMM PO Box 81139, LONDON, SW11 9ST. You may also lodge a complaint with a supervisory authority